Embedded brand partner.

An embedded brand partner is an external creative team that works as an integrated extension of your company. We provide ongoing strategic and design support — keeping your brand consistent, evolving it over time, and delivering work quickly as your needs shift.

A fractional creative director offers high-level brand and design leadership without the cost or commitment of a full-time hire. You get strategic input, creative direction, and quality oversight on a flexible, part-time basis.

You can start with just one month, however our recommendation is to plan for at least 3 months to give us enough time to understand your business, build momentum and begin delivering meaningful improvements.

You can cancel your plan via email by giving us at least 14 days’ notice before your next payment is due. If you cancel within 14 days of your next installment, your plan will continue for another month.

No refunds are offered once you’re already into your plan or work has already commenced.

Yes. You can upgrade or downgrade between plans with 14 days’ notice, depending on your needs and pace of growth.

Yes. The Design & Strategy time can be broken up into smaller increments to ensure we can assist you throughout the month. We recommend planning ahead and choosing the plan that best suits your needs for the month ahead.

To keep workflow predictable and fair, unused time does not roll over. Each month is scoped based on your plan to ensure steady progress and availability. We recommend switching to a different plan if you anticipate increased or decreased workload.

The tools we use to collaborate depend on what fits your circumstances. We can start lean on Google Docs and upgrade to Notion, Slack and similar tools as you scale.

The way we deal with feedback is flexible and depends on your needs. A quick call or an email is often enough. With complex work, we may use platforms like Trello or Notion to keep things organised and on track.

The time between you contacting us with a request and us responding varies between tiers. You can expect an answer within 48 hours if you’re on the Start tier, 24 hours on the Build tier, and an almost immediate response on the Scale tier.

Most design requests are delivered within 48–72 hours. Larger or more complex work is scheduled in line with your monthly plan and discussed up front.

Yes. Many clients come to us with existing branding. We work with what you have, identify areas to strengthen, and evolve the system gradually – or prepare for a bigger overhaul down the line.

When you're ready for a full rebrand or redesign, we shift into a higher gear. Subscribers receive discounted pricing for our Brand Sprints and priority access for larger, focused rebranding projects.

All services are delivered remotely. We’re set up to work asynchronously and efficiently across time zones, with occasional live sessions where needed. We’re also available for in-person meetings in our base city, London, and other locations – depenging on availability and travel costs.

Absolutely. We often collaborate with in-house marketing, product or leadership teams – filling in creative gaps, offering external perspective and adding capacity without adding headcount.

This includes keeping your brand assets up to date, refining your visual identity, ensuring design consistency and supporting updates across decks, websites, documents and other brand touchpoints.

We support a wide range of brand touchpoints – logos, slide decks, social templates, landing pages, motion graphics and more – depending on your priorities.

Light copywriting and messaging support is included – especially where it overlaps with brand strategy or design. If you need more content work, extra hours can be purchased.